Just bought a new gas range. I always had a gas range with propane. We needed a new one. Boy I'm not sure if this range is defected or I am not doing something right. Well being that we just purchased this range a 2wks prior to christmas is not the greatest when you need to do some serious baking. Tried the oven for the 1st time. Okay so I understand all ovens varies but this is ridiculous. The recipe calls for 350 degrees 10-15mins bake. First batch it took more than 15mins and they were still very light color on top. I couldn't believe I never had to bake cookies for over 15mins. Did these same cookies in the prior gas stove not for this long. Put the 2nd batch same degrees and time and they burnt. Third batch lowered the time and they weren't cook so had to up it. This is crazy. This stove is only 2wks old. Called the store where I purchased the stove and they sent a service guy. He checked the temp. He actually told me that the temp of the stove was 25 degrees too high so he lowered it. Okay. We decided to test the oven again and bake more cookies. He seemed to have made it even worse. The cookies wouldn't rise, were flat, and took longer to bake. The cookies were soo hard. We threw them out. We decided to play with the temp. and we actually had to go 50 degrees higher than what the recipe said. More now that the service guy decrease the temp 25 degrees. They did rise somewhat but still very light on top and seems to take long. I have major baking to do for christmas breads, cookies, etc. I wish they would take the stupid stove back. What do I do from here? Do I call the service guy again? He seemed to have screwed it up even more. What is wrong with this stove? Never had this problem with my other gas range. Its soo true they don't make them like they use too. I should have gotten the convention oven. Please any advice would be great.
This is a brand NEW stove........
Best answer:
Answer by Uttirna
You just need to clean the gas stove pipe as there might have some dirt which comes from the stove and do check its burner by piercing the holes of it
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I would return the stove and get another one from another store.
ReplyDeleteYou may want to consider getting a convection oven. It is electric but has more even heating than gas ovens and they cook faster because of it. They are more expensive, but if you do a lot of baking or roasting it is the better choice. You can find dual fuel stoves that have gas ranges and convection ovens.
As for the service guy, I doubt he knows what he is doing. Find someone else.
I have seen this so many times with newer gas ranges I can't count them any more! The first thing I ask some one when they are buying a new range is "are you a cooker or a baker?" For cooking roasts and stuff the temperature does not need to be as precise as it does for baking.
ReplyDeleteI suggest you get a small oven thermostat and try using that for your temperature setting. The technician can adjust the temperature to a certain extent but I personally feel that gas ovens today just have lousy temperature control. The burner tops are hard to get wrong.
For people that bake a lot I usually recommend a hybrid range where the burners are gas and the oven is electric. The electric ovens are usually much more precise for temperature control.
All you can do is have the technician try again or return the range for a different one. Make sure the technician verifies that the range is receiving the proper inlet gas pressure and gas piping is correctly sized for the NEW stove. There isn't much else I can offer you for advice on this. I hope it helps!
Don’t bother with the service guy, he doesn’t’ seem to know much. You said it was LP? I wonder if it was converted correctly. Check the brass orifice on the oven valve where it enters the burner. It should be screwed clockwise until it seats. That simply reduces the size of the orifice via a small pin under it that blocks a portion of the orifice.
ReplyDeleteNext remove the oven knob. Look in the space that the knob had covered and you’ll see a small switch labeled “L.P.” and “Nat”. Make sure it’s been set to LP. And while you have the oven knob off look at the back of it and it should have a temperature adjustment that you can easily change yourself.
I’m sure you know this but other readers may not. It is important to preheat the oven for at least 10 minutes. Also the typical temperature range is about 25 degrees F. So if you’re baking cookies at 375F it will swing above and below 375 trying to maintain an average temp of 375. One other issue that can cause such a problem is that many people line the bottom of the oven with alum. foil to help keep it clean. That is ok as long as you don’t block the slots in the bottom panel as that is where the heat enters the oven.
If these tips don’t help then I would demand a replacement. The service man had his chance and made it worse. If they baulk at this (and they probably will) make sure you talk with the store manager in a loud commanding voice, ideally when the store has many customers able to overhear your complaint. The more people staring at you as you complain the more likely you’ll get a quick resolution to your problem.
As the saying goes; “the squeaky wheel gets the oil”. Baking cookies at Christmas is a time honored tradition (I think it’s even in the US Constitution; life, liberty and the pursuit of cookies are God given rights!). Give ‘em hell Bella. I shudder at the thought of you serving your guests (and, gasp… Santa!) store bought cookies on such a holy day. Good luck and Merry Christmas!
30 yrs hvac exp and over 40 yrs exp baking with an LP oven!